Please see my contact page if you have any questions on any of the products listed on this web site. For ordering, please send an email to wally@churchpower.com and/or call me at 905-941-1878.

Emailing is preferred if only because I can save all the details of the order but phone calls are quicker. Your choice. Perhaps both ?

Order Process

The ordering process starts when the product is chosen, payment is made and I have all the information in which to place the order.

1. For software, the process usually takes from 2-3 business days but I have often seen it done in less time, depending on the software manufacturer.
2. For chairs and other furniture, the process can take many weeks but usually depends on whether the item is in stock. Stock items are often shipped and delivered within a week. Customized items always take longer but a time frame will be given upon time of order.

Payment

I accept payment by cheque, email transfer or through Paypal using any credit card. However, I need to charge an extra 3% if by Paypal because I do not mark up the costs to accommodate this.

Delivery

1. Obviously, some software sales will not require delivery at all. For example, Easyworship is a simple download of their demo and with the license that I send you, the full package becomes available to you. However, Powerchurch always sends a CD in the mail and an extra $10 fee is charged.
2. When the chairs are delivered, you will require some volunteers to unload the truck.

   How many volunteers should be available to unload chairs?

    

   – Remember that chairs are packaged in bulk and 6 – 8 feet high. Depending on the chair and some chairs weight as much as 22 lbs. Lifting the top chair off of a stack of chairs requires an “able bodied individual”.

   Stacks of chairs ready for pickup and delivery.

   – It would be advisable to have as many volunteers available as possible. Many hands make awkward work enjoyable. From our experience, for orders of 200 or less, a group of 8-12 make the task manageable in a relatively short period of time….for orders of 300 – 600, a group of 18 – 20 is not too many to have available. Your assistance ensuring that volunteers are ready to unload the chairs promptly when the truck arrives is appreciated

   Truck Parking – Please advise the trucker as to the location for him/her to park. You should direct him/her to a location that is as close as possible to the widest door of your facility.

   Unloading – To unload, Tilt the stacks onto their backs and have people carry stack to back of truck then lower and tilt the stack to a standing position on the ground.

   Truck with Lift gate – Depending on your area, getting a transport which has a lift gate is usually a very expensive proposition.

   So we recommend that if you think you need help in lowering chairs to ground from the back of the truck, then you may want to rent a Ryder(more expensive) or Carter(less expensive) WITH A LIFT GATE. Then you can back up your rental truck to back of the transport, move the stacks of chairs over to the lift gate and then lower to the ground. Of course, you will need to rent the truck a long time ahead. Inquire about whether date can be changed slightly a few days before delivery without extra charge. The truck driver could run into a winter storm, an accident that requires re-routing or the like.

   Wrapping Materials – Any and all wrapping materials (cardboard, plastic, straps, metal bands) used in the packaging and delivery of your chairs, are your responsibility to remove and to cleanup. Under no circumstances are these materials to be left or put into the transport carrier. We encourage you to recycle all materials.

   – A minimum of 1 Dolly is strongly recommended for every chair order.

   In the unlikely event of damage YOU MUST WRITE THE DAMAGE AND NUMBER OF CHAIRS DAMAGED ON THE BILL OF LADING. Make sure you get a COPY of the bill of lading with the damage noted on it.